At SONAL THAKORE, each piece is thoughtfully designed and quality-checked before dispatch. If you need assistance with your order, we’re happy to help.
Requests must be raised within 48 hours of delivery. Returns , exchanges wont be accepted after 48 hours of delivery .
Exchange and return only via our online portal and not through offline store.
Items must be unused, unworn, and in original condition with tags intact.
We follow a ONE TIME return / exchnage policy .
Size Exchange
Free size exchange is available for all products.
Exchange is subject to size availability.
NO cash refunds incase of defects , Store credit will be issued .
Returns / Defective Items
In case of a defect or approved return, store credit will be issued.
Store credit is valid for 60 days from the date of issue.
Store credit can be used on any future purchase at SONAL THAKORE.
Important Notes
No cash / bank refunds are provided.
Items returned without prior approval may not be accepted.
To request a return or exchange:
Raise a request on our email or whatsapp .
After the return item is received , it will be inspected and then approved /rejected for exchange or return .
If approved you will recieve a credit note which is valid for 60 days.
SALE POLICY
We do not support order cancellation .
Products bought under any sale are not elligible for return or exchange .
WhatsApp: 9022183851
Email: sonalvthakore@gmail.com